At some time, all of us need technical help with something. Whenever you do, make sure you try and frame the question not necessarily in terms of what you want to know, but what you're trying to do. Spending time on thinking through your questions will help you get better answers, and people will appreciate that you're putting some effort into the ...

Saturday I volunteered at a work-day at our church. Our building is one of the first buildings built in this area of Washington, so it’s a beautiful old structure, which of course means there’s lots of maintenance. I’m fairly decent with tools, I’ve done some woodworking in my day, and I’ve even rebuilt a car or two. But working on a structure ...

OK, there are probably a dozen or more of these kinds of posts, but I’ll dive in anyway. From time to time, people send me e-mails or comments on this blog asking for help. Sometimes it’s on the topic at hand, and other times the topic just jogs their memory about something else. Often I’m happy to help. If I know the answer without doing any ...

I'm kind of a type ''A'' person. OK, I'm a VERY type ''A'' person. I even cook by setting things up ahead of time. I'm definitely more in the ''Plan and Prepare'' camp than the ''Just Do It'' camp. But I do realize that there are times when you just can't stop and prepare. Sure, it would be great to know that server is going to melt down just ...