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  • Quality vs. On Time - Software Done Well, Part 2

    The Setup  You're hired to deliver an add-on to an existing CRM system that was developed in-house. About half-way through the project, you realize you have to make a decision: you can deliver something on-time or you can deliver something that will delight the customer. Which do you choose? Scenario 1: Six months after your project's ...
    Posted to Andy Leonard (Weblog) by andyleonard on October 29, 2009
  • IT Coaching - Software Done Well, Part 1

    Introduction Last week, someone sent me a nice email thanking me for helping them learn SSIS. There's no greater compliment - I am here to help. He referred to me as his ''SSIS Coach'' and that got me thinking...  Coaching I was never a big sports person in school. I played a little basketball in junior high, that was about it. I ...
    Posted to Andy Leonard (Weblog) by andyleonard on October 26, 2009
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