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  • OT: NCAA Pick'em Returns...

    Every year in March, the Men's College Basketball Championship Tourney Begins.  For the past few years, I've put together a ''League''.  This year is no different.  The prize...  Bragging Rights - that's it - nothing else.... Follow the link below to sign up!  Picks must be made by Thursday before the games ...
    Posted to Rick Heiges (Weblog) by RickHeiges on March 14, 2010
  • SQL Saturday - March 6 in Charlotte

    I've been working on my presentation for SQL Saturday in Charlotte - http://www.sqlsaturday.com/33/eventhome.aspx.  I will be presenting a session on using the basics of Perfmon to monitor your environment.  There is a great line-up of speakers.  If you are in the area (or you can find a cheap flight to CLT), don't miss this ...
    Posted to Rick Heiges (Weblog) by RickHeiges on March 1, 2010
  • Marketing Mistakes and Poor Customer Service can Hurt Your Business

    Yesterday, I was able to cause a potential customer to buy a competing product. In fact, according to my tally sheet, it was the 43rd time that I am aware of where my dissatisfaction with this company's customer service directly translated into loss of sales for the company of it's products. And i suspect that there have been quite a few ...
    Posted to Arnie Rowland (Weblog) by ArnieRowland on November 15, 2009
  • Heads I win, Tails You Lose

    Imagine going to a casino with $100 dollars to gamble. As you enter, you notice a vending machine that sells gambling insurance policies. For a small price, the insurance policy will guarantee to replace any losses that you may incur while gambling. So being a prudent person, you buy one. Now you can’t lose anymore than the cost of the insurance. ...
    Posted to Arnie Rowland (Weblog) by ArnieRowland on March 22, 2009
  • MVP Summit 2009 -A Most Excellent Adventure

    For many of us, one of the high points of being an MVP is attending the annual MVP Summit hosted in Seattle by Microsoft. Yes, there is a lot of flash and hoopla, good food, and a party or two. But the real value comes from connecting and re-connecting with MVPs from around the world. And then being given  'inside' information from members ...
    Posted to Arnie Rowland (Weblog) by ArnieRowland on March 7, 2009
  • When Do You Know That You Know

    Why, when you can help others, that's when!  In my role as a senior Moderator with the MSDN SQL Forums, I am often asked ''How do I become a Moderator on the Forums?'' I am quite appreciative and heartened when folks indicate, and then demonstrate, their interest in helping others. Volunteering to assist on the MSDN Forums ...
    Posted to Arnie Rowland (Weblog) by ArnieRowland on October 17, 2008
  • To Blog or Not to Blog -Is that Really the Question?

    Over the past couple of years, the chorus of voices asking, requesting, even demanding that I present my thoughts in a blog has grown so loud I can no longer ignore. As a long time teacher and trainer, I have great respect for the 'written word' -and even more for personal presentation. I thrive on dialogue, I refine and clarify my thoughts ...
    Posted to Arnie Rowland (Weblog) by ArnieRowland on October 1, 2008
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