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  • If Your Name Were a Verb

    Like my maternal grandfather, Buck Mayhew, did for his grandchildren; my friend Brian Kelley (blog | @kbriankelley) gives his children nicknames. A member of an SSIS team where I once worked was known for his tendency to rewrite SSIS packages. Any package, partially complete, assigned to him would be summarily replaced. It didn’t matter how ...
    Posted to Andy Leonard (Weblog) by andyleonard on March 25, 2015
  • Customer Service Done Well

    Fri, Mar 6, 2015 at 8:44 AM Hi Trello People, I think our organization has Trello Gold, but I cannot access features I think I should be able to access. I cannot change backgrounds, I cannot attach emails to cards. Help, Andy Fri, Mar 6, 2015 at 11:26 AM Hi Andy, Thanks for writing to us! Is [my work email address] the email address ...
    Posted to Andy Leonard (Weblog) by andyleonard on March 9, 2015
  • What’s the Number One Attribute of Awesome Email?

    Brevity. :{> Learn more:
    Posted to Andy Leonard (Weblog) by andyleonard on February 23, 2015
  • Do You Learn?

    Silly question? Maybe. Hang with me, please. This will be short – a couple / three minutes, tops. Do you know more than you did six months ago? A year back? Yep, we both know you do. How did you feel back then, before you knew what you know now? Did you sense there was something missing? Did you know you didn’t know? No, you did not. That thing ...
    Posted to Andy Leonard (Weblog) by andyleonard on March 15, 2014
  • Holiday Stress

    Photo by Brian J. Matis Ever have one of these days? I have. According to studies like this one, I am not alone. This is a time of year when vacations loom right alongside project deadlines. There are parties to attend, additional expenses and work around the house, decisions about what to do for whom, and more. If you celebrate by ...
    Posted to Andy Leonard (Weblog) by andyleonard on November 30, 2011
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