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Rob Farley

- Owner/Principal with LobsterPot Solutions (a MS Gold Partner consulting firm), Microsoft Certified Master, Microsoft MVP (SQL Server), APS/PDW trainer and leader of the SQL User Group in Adelaide, Australia. Rob is a former director of PASS, and provides consulting and training courses around the world in SQL Server and BI topics.

The ethical question

Hi! - Great that you've found this page, but it's no longer here! You can find the content over at: http://blogs.lobsterpot.com.au/2012/05/09/the-ethical-question/

Published Wednesday, May 9, 2012 7:56 AM by Rob Farley

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Mark Ginnebaugh said:

Good post, Rob.

I'd also add that it is not just the effort you are willing to put into solving unexpected problems.  You must be up front with clients about any limitations in your experience or capabilities.  We should avoid situations where we are significantly overstating our abilities, and perhaps use those opportunities as a way to reconize partners (friendly competitors, etc.) who can help your prospects better than your own team can.  Given a win-win philosophy, they will return the favor in situations that are more within your sweet spot.

Mark

May 9, 2012 9:28 PM
 

Rob Farley said:

Thanks, Mark, and yes, you're right. In the example I mentioned, the company is very well skilled to manage backups, and it was simply a mistake.

May 9, 2012 10:09 PM

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