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Greg Low (The Bit Bucket: IDisposable)

Ramblings of Greg Low (SQL Server MVP, MCM and Microsoft RD) - SQL Down Under

Skype Error: Exception EXMLDocError in module ezPMUtils.dll at 000E8FCA

Skype sent down an auto-update today. Looks like it's now Regardless, every time I started Skype, it said:

Exception EXMLDocError in module ezPMUtils.dll at 000E8FCA

Reboots, etc. didn't fix it. What did fix it was moving the file ezPMUtils.dll from the folder C:\Program Files (x86)\Skype\Plugin Manager to the folder C:\Program Files (x86)\Skype\Plugin Manager\MLS. Note that at first I tried copying the file to that folder but that did not fix the issue. Moving the file, however, did "fix" the issue in that the error no longer occurs. But of course, the extras manager also no longer functions. It would be really great to see *something* from the people at Skype about this issue.

Hope this helps someone.

It was also very interesting to notice that the auto-update installer still tried to move me across to Google Chrome, away from Internet Explorer. Obviously Skype isn't really integrated into Microsoft yet :-)

Published Sunday, May 15, 2011 10:53 PM by Greg Low

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john said:

helped me exactly!  Thanks.

May 15, 2011 7:24 PM

Mitchell Cipriano said:

Thanks, you fix solved the problem for me.

May 16, 2011 12:21 AM

Alex said:

Thanks - this just fixed the same problem for me!

May 16, 2011 4:42 PM

Jackie said:

Thanks, helped a lot! :-)

May 18, 2011 2:41 PM

Art said:

Thanks it worked by moving the file

May 24, 2011 9:50 PM

apco said:


May 26, 2011 9:40 AM

Sandra said:

Thanks, that sorted it :)

May 27, 2011 9:06 AM

John E said:

Worked for me too. Thanks Greg.  One wonders why Skype have not fixed this themselves?.

May 27, 2011 10:54 AM

Shashika said:

it's really helped... thanks a lot...

May 28, 2011 1:55 AM

Ton said:

Thanks, it worked fine. Why skype team didn't fix the problem themselves ?

May 29, 2011 7:51 AM

Franck said:

Thanks a lot

May 30, 2011 3:10 PM

george said:

thank u so much , it fixed the problem

dont understand why skype dont issue a fix for this :( !

May 30, 2011 4:53 PM

Andreas said:

Moving the file ist not a fix. You can also delete the file. After moving or deleting, the Extra-Manager doesnt work anymore. :-(

June 1, 2011 8:52 AM said:

thank you very mutch!

June 1, 2011 9:23 AM

Art216 said:

Many thanks Folks

June 4, 2011 11:10 AM

Paul Renaud said:

A better workaround is to go to the Skype Options / Advanced tab and disable starting the Extras Manager at startup

June 7, 2011 4:28 PM

DaveC said:

It's all the same result but I just renamed the file by changing from .dll to .dlltemp. This way it's still where I found it until Skype gets on top of what's going on.

June 10, 2011 11:46 AM

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