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Greg Low (The Bit Bucket: IDisposable)

Ramblings of Greg Low (SQL Server MVP, MCM and Microsoft RD) - SQL Down Under

Writing code with speech recognition

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Published Tuesday, June 9, 2009 12:39 PM by Greg Low

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Alexander Kuznetsov said:

Some customer support systems already use voice recognition, and I can never get them understand what I am saying. So all I can do is to say some expletive, clearly and slowly - that always works as expected, the system immediately says something like "Press zero to talk to an operator". Human operators always understand what I am saying...

June 9, 2009 2:16 PM

John Paul Cook said:

Speech recognition can have undesirable unintended consequences. Around 1980, a vendor of computerized drafting workstations removed speech recognition from its product. One key customer had several drafting workstations in the same room. Many hours of tedious work was lost when one draftsperson said delete, which was heard at each drafting workstation. The customer was quite upset and the speech recognition code was commented out shortly thereafter.

June 9, 2009 4:01 PM

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