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Andy Leonard

Andy Leonard is an author and engineer who enjoys building and automating data integration solutions. Andy is co-host of the Data Driven podcast. Andy is no longer updating this blog. His current blog is AndyLeonard.blog.

A Mistake, Responding Well, and a Public Call for a Public Apology

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http://andyleonard.blog/2014/01/04/a-mistake-responding-well-and-a-public-call-for-a-public-apology/

Published Saturday, January 4, 2014 1:30 PM by andyleonard

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Chris Wood said:

Andy,

I cannot comment on the PASS situation with Steve Jones, I do remember it, but I do agree to own up to a mistake and apologise is a strength and not a weakness. You know where you stand when someone will admit to making a mistake.

Chris

January 4, 2014 9:56 PM
 

mjswart said:

Great post Andy, thanks for sharing.

Digressing from your part 3. I'd like to comment on your part 1 and 2. Specifically about technical mistakes. I found that most people are fairly forgiving when it comes to others owning up to mistakes. It's not a matter of weakness vs. strength. It's about owning responsibility. And it's clear that SSC, Buffer and yourself show great professionalism.

What I've learned is that people are no longer as forgiving after two mistakes (whether they're the same or not). Imagine hypothetically that Adobe or Target were to report another security breach. It would have a much more severe impact than the first breach.

January 6, 2014 1:32 PM
 

K. Brian Kelley said:

In the security community, Adobe has a very black eye. It has had one major breach, but look at how often Flash gets updated, for instance. I know that's different from the end user perspective, but it's one reason Apple basically banned Flash from iOS devices.

January 7, 2014 11:30 AM

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