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Andy Leonard

Andy Leonard is an author and engineer who enjoys building and automating data integration solutions. Andy is co-host of the Data Driven podcast. Andy is no longer updating this blog. His current blog is AndyLeonard.blog.

Institutionalized!

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http://andyleonard.blog/2010/06/25/institutionalized/

Published Friday, June 25, 2010 8:00 AM by andyleonard

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Andy Warren said:

Andy, I agree that few policies are revoked/reviewed, and that they are often the wrong approach. As employees we've created that culture to a degree by saying things like 'the employee handbook doesn's say that I can't....'. As managers creating a policy is often done to avoid a direct conversation (confrontation) about something that concerns them. Businesses need a way I think to capture their culture and reasons for doing things, policies not always the right fit (nor are mission statements!). Whiteboarding the top 20 'rules' might be interesting, to add one you have to remove one!

Propagating culture is hard. If you don't write the policy down, how do you make sure new hires learn the rules (and downsides) of internet usage or whatever?

A last thought, too often policies turn into highly itemized lists instead of leaving some room. Dress codes are a great example. It's enough to say that on various days we'll be business casual or casual and here is roughly what that means. If a manager thinks someone isn't following along, they just have a polite conversation and fix it, and not allow the employee to get into a legal interpretation of what the policy is. Hard stuff.

June 30, 2010 10:07 AM

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