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Andy Leonard

Andy Leonard is an author and engineer who enjoys building and automating data integration solutions. Andy is co-host of the Data Driven podcast. Andy is no longer updating this blog. His current blog is

Metaproblem: Drama

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Published Monday, February 8, 2010 8:00 AM by andyleonard

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Brent Ozar said:

One of my former managers used to say that you had to be able to tell the difference between what was actually happening and your STORY about what was happening.  When the poop hits the fan, nobody wants to hear your story.  They want to hear what's happening.

You can see it on TV news shows.  Some of them tell the news, and some of them tell stories (Anderson Cooper, Jim Cantore, etc.)  In business, the story just gets in the way.

It was so amusing to hear him butt into a crisis.  "Okay!  I get it.  That's your story.  Take thirty seconds to write down the bullet points of your story on this whiteboard.  When you're done, we're going to stop talking about your story, and we're going to focus on the problem.  You can tell me your story afterwards.  Ready, go."

February 8, 2010 9:33 AM

Allen said:

This series keep getting better and better, thanks for writing them.  I forward them regularly to my boss, now will she listen?  oh wait, she just read this comment!  >>Hi Boss<<

February 8, 2010 11:55 AM

Chuck said:

Thanks for reminding me of the CJT. Man is that great!


February 8, 2010 1:08 PM

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